Infortect

Privacy Policy

This privacy policy explains how Infortect Ltd uses the personal data we collect from you when you use our website.

What data do we collect?

Infortect Ltd collects the following data:

  • Personal identification information (Name, email address, phone number)

How do we collect your data?

You directly provide Infortect Ltd with the data we collect. We collect data and process data when you:

  • Register online or contact us for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Infortect Ltd collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Email you on updates and information related to product and services we think you might want to know.

How do we store your data?

Infortect Ltd securely stores your data. We keep your data as long as is necessary for that purpose and laws or regulation may set a minimum period for which Infortect Ltd has to retain personal data.

Marketing

Infortect Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. Do let us know if you would like to opt-out, please contact us at our email: contact@infortect.com 

What are your data protection rights?

Infortect Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Infortect Ltd for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Infortect Ltd correct any information you believe is inaccurate. You also have the right to request Infortect Ltd to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Infortect Ltd erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Infortect Ltd restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Infortect Ltd’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Infortect Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Infortect Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in 
  • Make the website more efficient
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Infortect Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Infortect Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Infortect Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Infortect Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Infortect Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 November 2023.

How to contact us

If you have any questions about Infortect Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at our email: contact@infortect.com

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Infortect Ltd email contact@infortect.com for data protection queries.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Infortect Ltd’s website.

By accessing this website, we assume you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

Intellectual Property Rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

License to Use Website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • Republish material from this website (including republication on another website);
  • Sell, rent or sub-license material from the website;
  • Show any material from the website in public;
  • Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • Edit or otherwise modify any material on the website.

Acceptable Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

Restricted Access

We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

User Content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be defamatory or libelous, must not infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right, must not be capable of amounting to a criminal offence, give rise to a civil liability, or otherwise be contrary to the law of any country or territory where it is or may be published to or accessed by.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Indemnity

You agree to indemnify us, and our directors, officers, consultants, employees and agents, from and against any claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with your use of our website, your user content, or your breach of these terms and conditions.

Variation

We may revise these terms and conditions from time-to-time. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on our website.

Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

Entire Agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these terms and conditions, please contact us at contact@infortect.com

Security Policy

Infortect Ltd is committed to ensuring the security of our website and the protection of our users’ data. This policy outlines the measures we have in place to safeguard against cyber threats.

  • Access Control

Access to our website is restricted to authorised personnel only. We use strong passwords and two-factor authentication to ensure that only authorised personnel can access our website.

  • Data Protection

We take data protection seriously and have implemented measures to ensure that our users’ data is protected. We use encryption to protect sensitive data and regularly back up our data to prevent data loss.

  • Malware Protection

We use anti-virus software to protect our website from malware and other cyber threats. We regularly update our anti-virus software to ensure that it is up-to-date and effective.

  • Incident Response

In the event of a security incident, we have a documented incident response plan in place. Our incident response plan outlines the steps we will take to contain and mitigate the incident, as well as the procedures for reporting the incident to the relevant authorities.

  • Training

We provide regular training to our consultants on cyber security best practices. Our consultants are trained to identify and report potential security threats and to follow our security policies and procedures.

  • Third-Party Vendors

We only work with third-party vendors who meet our security standards. We ensure that our vendors are compliant with relevant data protection regulations and that they have appropriate security measures in place.

  • Compliance

We comply with all relevant data protection regulations and regularly review our security policies and procedures to ensure that they are up-to-date and effective.

If you have any questions or concerns about our security policy, please contact us at contact@infortect.com

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Infortect Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Infortect Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Infortect Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.